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Payments, Cancellations and Refunds

Payment Terms

  • If an enrolment is requested for any Course via the Site, Application or Services, we will either pre-approve, confirm or reject the enrolment request within the period of 14 days from the date of request for enrolment (‘Enrolment Request Period’)/ request for service, otherwise the enrolment request will automatically expire. If We are unable to confirm or decide to reject an enrolment request within the Enrolment Request Period, any amounts collected by Career Maxim for the requested enrolment will be refunded to the concerned Student. When we confirm an enrolment requested by a Student, Career Maxim will send the Student an email, text message or message via e-mail and the Application confirming such enrolment, depending on the selections you make via the Site, Application and Services. In scenarios, where the same vendor is not available, we will arrange for an alternative professional/ teacher to fulfil the requirement.
  • The Fees payable will be displayed to the Customer before the customer sends a request to Career Maxim. Upon receipt of the enrolment request, Career Maxim may initiate a pre-authorization and/or charge a nominal amount to Student’s Payment Method pursuant to the Payments Terms. If a requested enrolment is cancelled (before any tuitions are provided), any amounts collected by Career Maxim will be refunded to such Customer, depending on the selections the Customer makes via the Site and Application, and any pre-authorization of Customer’s Payment Method will be released, if applicable.
  • Career Maxim will collect the Course Fees from Students at the time of the enrolment request.
  • Career Maxim agrees that no refund will be permitted in respect of tuitions already provided and in accordance with the cancellation policy reflected in the relevant Listing, (i) permit the Student to cancel the enrolment and (ii) refund to the Student that portion of the Course Fees specified in the applicable cancellation policy. In case relevant Listing does not have a specified cancellation policy, the refund amount would be pro-rata to the unconsumed portion of the tuition.
  • You agree that Career Maxim through its Site or Application would raise system generated invoice to the Student in relation to the Course for which the Student has enrolled or in relation to any kind of payment done, as per applicable laws. Career Maxim will raise invoice for the above which shall be inclusive of all applicable Taxes.
  • You as a Student agree to pay the Course Fees for any enrolment requested, in connection with your MyCareerStream.com Account. Career Maxim will collect the Course Fees pursuant to the Payments Terms.
  • Once you’re confirmed enrolment transaction is complete you will receive a confirmation email summarizing your confirmed enrolment.

Cancellations and Refunds

  • Video based courses, assessment courses, career counseling, report only courses cannot be cancelled. Only Live teacher courses which are either individual or group / batch based are eligible for cancellations. 
  • Any of the career reports purchase or certification course purchase cannot be cancelled. No refund would be processed for the same.
  • For cancellable courses, if as a Student, you wish to cancel a confirmed enrolment made via the Site or the Application, either prior to or after commencement of the Course, the cancellation policy contained in the applicable Listing will apply to such cancellation provided that no refund will be made in respect of tuitions already provided. Our ability to refund the Course Fees and other amounts charged to You will depend upon the terms of the applicable cancellation policy. Details regarding refunds and cancellation policies are available via the Site and Application. Career Maxim will initiate any refunds due pursuant to the Payments Terms.